Chetan bhagat , the author who epitomized the Indian youth and its problems in his first book, with his second book has just carried that to the next level. The Central theme- “There is nothing such as a loser” as the central character Shyam says in the later half of the plot. The story is that of six people working in the same department of a call centre in gurgaon (delhi) and their lives , worries and aspirations. Shyam is the central character, who loses his girl friend Priyanka and is constantly creamed by his boss. Life makes him believe that he has been a total loser. Bhagat has used Shyam to tell you the story, and rightly so because his life holds the message that the author wanted to convey. His habit of telling the story in the first person, witty retorts and the language that he uses are just some of the things that make you stick to the book. Priyanka, Shyam’s Ex-GF is fed up of her mother and her constants worries to find a reliable groom. Esha, a wannabe model tired of all the couch casting. Vroom, a Bike freak worries more about the nation and feels that country needs an awakening, Radhika, a married girl and her problems with her in-laws and lastly Military Uncle, a man who has to stay away from his son. These six and a freaky night at work is what makes the story. The author has introduced some spirituality by bringing in God whose words at the moment of truth , allow all the six to regain controls over their lives. Life, they (and also the reader ) realize is about having your say in this world. Let the head think and the heart decide is the idea. And if you know you have made a mistake accept it and move on. Shake it off and take a stride. But that doesn’t mean you can let go someone who does something wrong to you or to the ones you love. Bhagats own confrontation with God is also interesting.