Dale Carnegie begins with writing why the book was written and how you should go about reading it.
He then lays down
the
principles of interacting with other people. These are divided into 3 fundamental techniques in handling people:
1. Don't criticise, condemn or complain
2. Give honest and sincere appreciation
3. Arouse in the other person an eager want
The 6 principles in making people like you are:
1. Become genuinely interested in other people
2. Smile
3. Remember and use the other person's name
4. Be a good listener
5. Talk about the other person's interests
6. Make the other person feel
important 12 principles are described for winning people to your way of thinking and 9 principles to change people. They are all based on seeing things from the other person's point of view and praising the other person, making him or her feel important.
Dale Carnegie has a conversational style, and uses anecdotes from the lives of famous people to emphasize his points. Through the book he puts his own principles into action, winning us over to his ideas.
It is a great book, easy to read, and if you can practice these principles in your life, you will be well-liked by everyone.