Abstract In order to protect the interests of the tourism
consumers and operators, China started to collect quality guarantee
capital from travel services, and establish tourism quality supervision administration to deal with various kinds of tourism disputes and accidents. But with the further development of the tourist industry and the complex nature of the tourist products, people find if difficult to resolve a lot of accidents and disputes by means of supervision only. And therefore the article holds that it is necessary to adopt the trade contract system, that is, to sign
contracts among the
consumers, sellers and producers so as to deal with the problem mentioned above in accordance with the ARBITRATION LAW and the CONSUMERS' RIGHTS PROTECTION LAW. On the ISO9000 International Standards and the Foreign Bussiness of Travel Services by Wang Jian, Qian Wei, Ma Aiping One of the major problems existing in the management and service quality of China's travel services is that the operation falls out of fixed norms, and the technical connection between the various units and departments is not put under strict control of the contracts. Then how to raise the service quality and the trust and fame of travel services? It is a good way out to operate according to the ISO9001 and ISO9004 standards.