The unsung hero of any corporate meeting is the minute-taker, quietly and diligently recording the decisions, big and small,
that fuel the engines of
business. Minute-taking is not simply the process of scribbling notes on a pad. A skilled minute-taker distills lengthy discussions down to their essential messages, and creates order and harmony from the often discordant process of reaching a consensus. Office communication consultant Joanna Gutmann carefully explains every aspect of the process, from setting up the
meeting and distributing the agenda to taking notes and formatting the minutes. You will encounter quite a bit of redundancy if you read the book cover-to-cover, but I believes you will find it to be an indispensable reference if you are assigned to take the minutes.