An ethnographically inspired study was performed in the Kista Galleria
shopping mall. The objective was to provide
input to the design of a
mobile social
service running on mobile telephones. User behaviour was
observed indicating opportunities for a service to manifest itself on a
user's mobile phone without being too obtrusive: phone walking,
glancing, and logging on and off. The study also provided insight as to
places in the mall where people tend to gather and stop for some time
span: waiting rooms. Such places are appropriate for the placement of
server stations and public server displays.
input to the design of a
mobile social service running on mobile telephones. User behaviour was
observed indicating opportunities for a service to manifest itself on a
user's mobile phone without being too obtrusive: phone walking,
glancing, and logging on and off. The study also provided insight as to
places in the mall where people tend to gather and stop for some time
span: waiting rooms. Such places are appropriate for the placement of
server stations and public server displays.