Being trusted by their clients separates successful advisors and
consultants from the corporate consigliores. But how does
a qualified advisor become trusted? Authors David H. Maister, Charles H. Green and Robert M. Galford provide methods you can use to reach the inner circle. They break trust into its component parts and reassemble those pieces into a viable, practical model, complete with suggested conversations. That may sound a little robotic, but with practice, an advisor can make the transition from outside
technician to habitué of the inner sanctum. This readable book includes a useful appendix and a list of quick references. getAbstract recommends it to
consultants and professional service providers. We trust you’ll know what to do with it.