The purpose of this paper is to review the existing research on real world strategies of implementation of technology and
consolidation and to draw conclusions towards
recommendations of go-forward policies for harmonious and profitable future operations in retail banking. Table of Contents 1. Introduction Overview of the Research Project Organizational and Environmental Profiles Banks and the Financial Services Industry Regulation and Deregulation
consolidation Technology The Human Element/Human Resources Scope of the Research Limitations of the Research 2. Literature Review 3. Methodology Marketing Strategic Alliances Successful Systems Integration Business Case Customer Internet Use Geographic Impact Regulation Operational Risk Human Relations Considerations 4. Data Analysis 5. Summary, Conclusions, Recommendations References