This
study focuses on the inconsistent work scheduling process adopted by the
Immigration and Naturalization Service (INS), United States Department of Justice, for immigration
inspectors assigned to the Washington (DC) District. Immigration Inspectors assigned to international airport duties in this area are not allowed to use
AWS, or flexible work schedules. An AWS may mean working a compressed work
schedule (CWS) in which a standard 40-hour work week is completed in fewer than five days. Specifically, the author focuses on the feasibility and success of implementing AWS-
based work to this group. The author draws conclusions and makes recommendations from the research and data collected on this study, providing charts and graphs to support his findings. The author ultimately recommends that AWS-based work arrangement policy be implemented immediately, and that a CWS work schedule is most compatible with the organization's operational needs.