This concise handbook offers a well-organized, comprehensive overview of the basics of
outsourcing. Authors Mark J. Power,
Kevin C. Desouza and Carlo Bonifazi identify the most common pitfalls in outsourcing, and offer a thorough life cycle approach to initiating, managing and terminating outsourcing
engagements. Their style is pedantic in spots, but they never promised an exciting read, just a dependably solid and useful one.
getAbstract finds that their brief list of outsourcing best practices deserves to be clipped and posted prominently in the office of any manager responsible for outsourcing programs, and other ongoing projects as well.