An explanation of the process, culture, and
technology in an expert
locator format that are required to facilitate true collaboration
and tacit knowledge reuse. This KM initiative proposes the process,
culture, and
technology required to capture the experts within Raytheon Electronic Systems into an expert locator to facilitate and expedite knowledge transfer between organizations and employees. This set of processes, cultural model, and technology assist in the capture, storage, and dissemination of expert locator data to all business units within Raytheon Electronic Systems. Effectiveness of the expert locator system are also captured through Oregon Productivity Matrix method of organizational performance measurement.