This
paper evaluates the London Ambulance service and its CAD (Computer Aided Dispatch)
project with reference to five stages of project
management, linking the theories prescribed and the actual practice. Suggestions and
solutions are offered at all stages. The paper includes diagrams.Table of Contents Abstract Introduction Overview of London Ambulance Service Brief Overview of the Subject Defining the LAS CAD Project Creating the Project Strategy Detailed Planning of LAS CAD Project Base Design Cost and Schedule Contract Terms and Conditions Development of CAD Project Implementation and Control of LAS CAD System Problems Change Management HR and Training Cultural Issues Review and Learning Ideal Project Management Solutions for LAS CAD and Conclusion Appendix I : Cause and Effect Diagram Appendix II : Problem and Cause Analysis List of References Bibliography