In this paper the author examines the striking differences between Japanese and U.S. business customs which emanate from their different cultures. The author looks at the
main concepts that differ between the two nations such as the Japanese emphasis on
trust which they believe must be a major component of all long-term
relationships. The author gives the example of how contracts do not have as much meaning as with U.S. business relationships. The author discusses in detail the main concepts that the Japanese work under, trust and
harmony, unity and intuitive decision making. In conclusion the author points out that although the customs of Japanese business relationships are becoming more widely known and understood, he still recommends that a third party intermediary is taken to help in transactions. This, he states is quite common
practice and a preferred practice of the Japanese so that many of the common errors of business protocol can be avoided. Table of Contents: Key Concepts Group Harmony or Wa Long-Term Relationships, or Nagai Tsukiai Public Face;Tatemae and True Feelings; Honne Communication Without Words; Hara-gei and Trust; Shinyo Conclusions