The average citizen may not notice it, but government is rapidly changing. Nongovernment workers are now delivering services
that the government used to deliver as recently as a decade ago. As public policy specialists, authors Stephen Goldsmith and William Eggers know this area well. Their book is full of dense organizational descriptions, which come to life only when they use real-world examples. Fortunately, they do so often, presenting interesting facts and case studies. Still, this book is intended for serious students of public policy and government. Numerous checklists bog it down and may not be practical to use. getAbstract.com recommends it to public officials, policy-makers and citizens who want to understand trends in government and the ways that governing by network is changing the political scene.