This paper evaluates the Pygmalion effect, a phenomenon that shows how a manager's expectations greatly effect the
performance
and productivity of his workers. It shows how effective managers must be able to communicate a positive attitude toward their workers in order to gain the greatest
efficiency possible. It uses a fictitious company, XYZ, a diversified, multinational company operating on a global scale in more than thirty countries, yet privately owned and a semi-annual review to determine the efficiency of their managers at communicating this attitude through a study. Table of Contents Chapter I Introduction Purpose of the Project Statement of the Problem Significance of the Problem Research Category Project Summary Positive Reinforcement vs. Psychology History of the Problem Delimitations Scope of the Problem Setting of the Problem Assumptions Hypothesis Research Questions Evaluation Objective Development Objectives Participants Researcher Survey Group Assistants Chapter II Literature Review Definition of Terms References Chapter III Introduction Population and Sample Variables and Measures Used Data Collection Data Analysis Procedures Data Type, Format and Scale Data Analysis Procedures Chapter IV Results and Discussion Discussion of the Process Unanticipated Occurrences Statistical Results and Discussion Non-Statistical Results and Discussion Chapter V Conclusions Recommendations Formal Recommendations Recommendations for Further Research APPENDICES APPENIDX 1. Employee Survey