The paper begins with an overall summary of the structure of the book and of the author's premise for writing it. It then goes on to discuss various stories chosen by the author that appear in the book. It examines the book's exploration of the importance of being closely in tune with clients and the book's study of leadership in the
political realm. It looks at the leadership
strategies revealed in the last chapter of the book and at their
application to a
business setting. Useem's narrative
style and breadth of examples are discussed and the book's strengths as a
management guide are explored. The author's qualifications are brought in and the paper concludes with a general evaluation of this book.