This paper examines how the concept of supply chain management (SCM) has become truly advantageous to businesses because
of the presence of Internet in the world today. The paper discusses the nature of supply chain management for both
manufacturers and service
providers and also describes the strategic importance of supply chain management by providing real examples of its application in manufacturing and service industries. Lastly, the paper also describes how the Internet has changed the ways companies are managing the customer and supplier interfaces. Outline History The Supply Chain Processes Shifting Structures Examples From Real Life Approaches to Supply Chain Management Conclusion