This
paper describes a fictitious organizational
problem in a workplace where a personal banker is thought to be forging customer signatures on loan paperwork. The paper's author takes on the role of bank manager in order to confront this employee with regards to the actions he/she has been accused of. The problem is
considered by applying critical
thinking to it. This begins with a description of the setting, proceeds to a framing of the problem, and a
consideration of the types of thinking used. Finally, other forces of influence are considered. This consideration allows the problem to be understood in more detail and to be dealt with effectively.