This
paper explains that Integrated
Marketing Communication (IMC) is a present day marketing concept, which is devised to integrate all aspects of marketing communication, such as advertisement, sales
promotion, public relations, internet and direct marketing, instead of developing and executing each area in isolation. The author points out that a fully IMC campaign was unveiled by Ford during the launching of 'Mercury', a North American
brand of the company with the slogan "New Doors Opened", which featured the liveliness of the Mercury brand in the routine discoveries of modern life. The paper relates that Ford is delivering marketing communications to the Internet customers through Ford.com, the web portal of Ford Motors, (1) to buyers facilitating the consumers to buy and configure their vehicles, (2) to
dealers by assisting in the growth of relationship between the
customer and local dealers and (3) to Ford owners connection as a method of cultivating customer relationship.