This paper discusses how the
internet revolution has touched the lives of almost everyone on the world regardless of their
nationality and geographical location. It examines how the free service providers and the search engine providers play a great part in giving the much-needed services of free web-based mail and other services and how Yahoo has been one of the pioneers in the area. It evaluates the terms of service for Yahoo, providing the details about the important rules and regulations, the addressing of the users'
grievances, the laws that govern them and the information about the jurisdiction that addresses the grievances of the users.