The writer of this paper contends and proves that worker
satisfaction goes far beyond salary demands. Recent surveys indicate
that the most important aspect of worker
satisfaction is recognition and praise for a job well done. This paper stresses the importance of human resource managers in finding the proper mix to garner satisfaction on behalf of the employee while obtaining efficient and productive results for the employer. This paper contains a detailed
questionnaire which was used to interview managers and workers in both the service and production industries, as well as the results of the interviews. Based on the results of the questionnaire, there is a remarkable difference between the service industry and a production facility, which are detailed in this paper. The writer also delves into the issues of women, discrimination and affirmative action in the work place. Table of Contents: Introduction Satisfaction Questionnaire The Measurement of Satisfaction Conclusions Works Cited