This paper explains that conflict is an inevitable reality in any
organization whenever there are a group of people who come
from varying backgrounds attempting to work together to achieve a common goal. The author points out that nonverbal communication is essential because it allows organizations to detect deception in interviews and makes managers aware of the messages they are sending to employees. The paper relates that one of the positive attributes of conflict within an
organization is that it allows the organization to fix the problems that have caused the conflict and one negative impact is that tasks often get left undone, decreasing
productivity and hurting the company. Table of Contents Introduction Definition of Organizational Communication "Conflict can be a Negative or Positive Force in an Organization" Positive and Negative Impact of Conflict on an Organization Discussion and Conclusion