Preface ……………………………………………6
Chapter one: Wordless messages …………12
Body language ………………………………………14
Open or
introvert …………………………….20
Reflecting each other ………………………………22
More than words ………………………….24
Scenes and situation ……………………………..30
Choose your place ……………………………….34
The desired impression …………………………..36
Putting pieces together …………………………………40
Is my speech interesting? ………………………..42
What is happening? ………………………………...44
Chapter two: Different dialects …………….46
To talk or to listen? ……………………..48
What kind of a listener are you? ………………..50
Six different ways to conversate ……………….52
Differences between the man and woman ………………….56
Language and interaction ………………………...58
Family relations ………………………………….62
Optional ways ……………………………66
How to conversate ………………………….68
Guiding conversation ………………………72
The heart's voice …………………………………74
On the paths of love ……………………………….78
Chapter three: Express yourself …………………..80
Persuation and negotiation ………………………82
Succesful tactics …………………………...88
Express your emotions ………………………………..90
When angry ………………………………….98
Sensitive situations ………………………100
Harassment as a problem ………………………….108
Aiming at a job ………………………..110
Chapter four: Is the message received? …………..116
Public performance ………………………….118
Estimate the situation …………………………………..124
Pick up the phone ………………………………126
Improve your self-image ………………………….132
Solutions to exercises ……………………………..140
Index ……………………………………...142
Like my earlier abstracts, this work involves perception and
communicatioin.
The book discusses different situations that occur in both
professional and private life. The detailed examples (coated
with the knowledge of behaviorists, freudians,
kinesiologists and manty others) turned out fascinating and
often surprising reading.
One example is the note of sexual harassment at work; if a
person who feels herself harassed has once declined an
invitation to date, saying that she wants to maintain only
professional relationship, another invitation can be
considered harassment.
Clear, coloured visual outfit and exercises convey the
content efficiently.
The more concrete portion of text is lightened by quotes
from both the famous and the unknown. The last of these
crystallizes the message of the book in a great way:
BRAVE NEW WORLD
The one who frees himself from the bars he has built for himself
- from his negativeness
finds that a new kind of life and new social challenges
await him.