I have been visiting SAP site (SCN) for quite sometime now. At first they had the web designed in a simple way. At the top you had the products (SAP, Business Objects etc) and relevant links within each product types. Lets say, if you wanted details on a product, you select the product and choose options like documents, training, support, forums etc.
To my surprise, when I visited recently, after quite sometime I should say, I was surprised to see the entire page been redesigned! There are no different products anywhere at the top. There are 12 links( floating menus) none of which gives you an idea as to which product each talks about.
Help me understand this - 'How can links for Forums
be inside 'Events and Webinars
' Menu? I mean in what sense? I have seen people dedicate time and energy providing good details on these forums. At some point in time, this site had it(forum) stand out easy for people to locate them. Then it was moved under support section. Till this it is understandable, but having it inside Events and webinars is a little too much for me. Don't be surprised is you find your link inside 'Contact us', 'Register', 'Policy' links someday!
Probably SAP does not realize that these people who spend so much time adding value to this site and products through their articles, forum posts etc are being lost just because they are not available when needed. Personally, I do a google search to get to the desired link in SCN as compared to finding... fishing it out in SCN site.
One more annoying thing about this site is, once you log in, if you open a link in another browser you are logged out in the new window! If you pay me to work for you and tell me that I HAVE to use IE!!! then I can understand. But when you launch a website and tell us - YOU SHOULD USE IE! its annoying!
I feel sorry for those guys who are working endlessly to add value to this site though forums, blogs, articles. I hope those who design(ed) this fabulous site talk to them first, then users, before showing their talent in yellow, blue, white shades (not much of an option they have there, which we will honor!).
Probably SAP knows what they want and how they want it and are not bothered about whether it's helpful or not. Or was it to promote support?
What do you say?