Call centre jobs are not all about
attending calls,night shifts,sleep disorders and deadlines easy money.The BPO industry
has now diversified to include non- voice jobs too.(like doing the paper work of the balance sheet outsourced).Though there may be some who get sleep
related disorders it is not something unique to call centre jobs.The employees are provided with bonuses and have their leisure and fun.The office will also become an extended family as almost all their waking hours are spent their in the office.Since a call centre employee happens to meet and work with people who are from different educational and social backgrounds,the benefit one he gets if he is planning to take an MBA is immense.Moreover the strong customer-related expertise and the soft skills that one acquires during his term in the BPO industry will be of help to him in the future.After all who won't like the idea of someone
attending your queries and doing your work without your physical presence.