Embedding quality is a real challenge. The hurried development in technological, economic and socio-political arenas unfolds
an era of unprecedented and
transformative change. Organisations, big or small, public or private are constantly at war on this battle field of change to remain current, relevant and competitive. Overwhelming challenges are faced by managers in institutions of higher learning to be quick enough to respond to the changing needs of change or they forever remain in transition and suffer the agonies of change.
This article reviews recent literature and the views of a sample of senior managers and academic in a public
university on the challenges associated with embedding quality. When implementing by a university facing regular changes and managerial leadership, quality assurance model at international and national levels need to synergize with organisation''s culture and structures. If embedding is to occur, there needs to be careful consideration of the opportunity costs of the various options that could bring about the necessary transformative change. The paper explores potential indicators of success and possible ways of creating a conducive organisational culture.