Abstract: Due to ever prevailing uncertainty around us, mangers and leaders must learn to live with uncertainty and mange crisis in a cost-effective way. This book is a great help for anyone who works with people during crisis. The book also contains certain aspects of basic understanding of crisis and to relate those to own experience of the readers. In real-life scenario there are three categories: of people (a) those who have had a major crisis, in the past (b) those who are currently facing crisis and (c) those who are going to have crisis any time now on.
Crises relate to people and these are managed also by people. This book provides guidance to the readers for understand firstly their own crisis and secondly crisis about others We all have different level of energy, initiative, temperament ,knowledge and experience. To provide appropriate response for various crisis there is always a need to seek required professional assistance. The aim is to enable or empower rather than disable the person’s own capability to cope with..
The author has pointed out that skilled worker is not the one who “takes over” his /her job , but rather the one who helps others to help themselves. For this purpose you need to understand the process of mitigating /managing crises. A very useful book giving maximum vale for money
Contact: Dr Sarbjit Singh , Director Apeejay College of Engineering , Gurgaon, India