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Shvoong Home>Social Sciences>A Manutenção Industrial e Qualidade Total Summary

A Manutenção Industrial e Qualidade Total

Article Summary   by:wesleysilva     Original Authors: Silva; A. Lopes
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This abstract was translated from A Manutenção Industrial e Qualidade Total
 
Industrial Maintenance and Total Quality Maintenance and overall quality are directly related, advanced maintenance originated in the midst of revolution of total quality. Maintaining quality is directly related to industrial quality. The quality costs be addressed in chapter three, are in various aspects directly or indirectly related to industrial maintenance. Failures reported by internal and external systems of quality costs, may stem from the lack of a better efficiency in the industrial maintenance should be taken into account the definition of what constitutes quality. There are three interpretations of the subject: degree of compliance, fitness for purpose and innate excellence. Under the terms of degree of compliance, quality is achieved when a product conforms to its specifications. This definition, however, leaves some areas untouched. With regard to fitness for use, this factor is more customer-oriented, since it requires that the product meets the customer expectation. When quality is linked to customer expectations, it is important to assess to what extent the company can satisfy the consumer. Finally, in the case of innate excellence, as it relates to the claim that quality is innate characteristic of the essential superiority of a product or service. In this definition, a high quality product should have a tendency to remain unchanged as time passes, regardless of changes of styles or tastes. Contrary to the second factor above, this view is absolute and universal. The evolution of quality from 1961 gains strength concept based on a precise definition of what customers wanted. This concept was called "Zero Defects." The aim of this approach was to help everyone to the performance of their tasks, do it right the first time. KAPLAN & ATKINSON (1989) pointed out that while in the mid 40s to the 70s, U.S. companies emphasize their systems of traditional qualities, which prioritize high volumes, several Japanese companies and some innovative companies in Western Europe, especially Germany, Switzerland and Sweden, they adopted the philosophy of TQC in which was the only acceptable level of zero defects. However, despite the goal of zero defects never be reached, it would provide a goal which the company would never be satisfied unless they were substantially reduced the incidence of defects, year after year. Identify themselves in the Financial Administration three basic administrative processes, which proposes to apply in managing for quality, they are: planning, control, and improvement. The planning, control and improvement of industrial maintenance are key to total quality management in enterprises. The control of industrial maintenance can be greatly enriched by the participation of the controller, which is the area most suitable for the coordination of administrative procedure. It is also important that the controls on various industrial maintenance data are obtained through an integrated information system of the company, which also ensure the integration of data from the maintenance management system and provide the company''s accounting department more control , the system can guarantee the prevention of possible tampering or omissions arising from them are unique to the care directly responsible for industrial maintenance. In reviewing the references on costs related to industrial maintenance, there is the occurrence of a range of relevant information, however, lack the necessary integration with the company information. Thus, it will be formulating a proposal that, among other things, seek aharmonização of information relating to costs associated with maintenance management information system officer of the company. Of course some data may be specific to the area of maintenance, however, information
Published: April 28, 2010   
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