The successful Internet banking solution offers :
Ø Exceptional rates on Savings, CDs, and IRA
Ø Checking with no monthly fee, free bill payment and rebates on ATM surcharges
Ø Credit cards with low rates are provided to the customer.
Ø Easy online applications for all accounts, including personal loans and mortgages etc
Ø 24 hours account access is available.
Ø Quality customer service with personal attention
DRIVERS OF CHANGE :
The Internet plays an important role and afforded open access to customers in the global marketplace. Internet banking is a cost-effective delivery channel for financial institutions. Consumers are embracing the many benefits of Internet banking. Access to one's accounts at anytime and from any location via the World Wide Web is a convenience. Thus, a bank's provides an 'Internet banking' status. It also enables the customer to access information about his or her specific account relationship.
The six primary drivers of Internet banking includes, in order of primacy are:
Ø Improve customer access
Ø Facilitate the offering of more services
Ø Increase customer loyalty
Ø Attract new customers
Ø Provide services offered by competitors
Ø Reduce customer attrition