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Shvoong Home>Society & News>Pure Opinions>Review of HOT Company Summary

Review of HOT Company

Article Summary   by:davidorkashri    
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This abstract was translated from ביקורת על חברת HOT
 
You know the company is upgrading itself Haute each year for two years with their television converters.
HOT''s customer service depends on their madness, some are really helping but they think they''re doing good, and some even instead of trying to help, they say that problems are not willing to examine the situation. If I had to rate their customer service from 1 to 5 I would rank 2.
About their technicians, there are very few really know how to solve the problems of customers and others simply do not know how to fix the problems and try, but instead of solving the problem once and for all they aggravate it exceptionally.
Hot out of the converters recently supposed to be in perfect apparent by the quality and playback audio settings, but this situation has a full converter problems and their support team claim is all to do updates every two or three. In this case there are some problem and know how to do update, but some people do not know how to make updates and that''s why they need to bring every Monday and Thursday only technician to do an update converter?
Situation may happen that customers should invite to their homes every few days technician. The rating I would give it 2.5 converters that even at best, that our house know to solve the problems.
Hot Web once in excellent condition and once in a worse. You could say that if you had a higher speed than 10 is less problematic as opposed to those who have less who it is. The rating of this 3 out of 5.
You are probably familiar with the new package of HOT that included: converter TV, Internet, Phone. Generally speaking, I can tell you that the package itself can accommodate you if you are willing to commit to this package. I think this thing is not advised because if the new injury was more affordable so you can not move to the new package you want just that reason. In this case I can not give ranking that I''m not into it but I suggest you think hard before you go on any package no matter what package.
Hot company has one advantage over its pricing company company Yes. The advantage of this chance to be HOT problems during rainfall is more faint than in YES Company are through satellites.
Published: May 23, 2012   
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