The author Gael Lindenfield shares her own personal life experiences with you the reader throughout the book. This is her way of getting you to understand that she has been in that bad place.
Firstly she starts of by explaining how we view confident people. We can either become confident through life experiences or use techniques we will learn in this book. Sometimes the way you are brought up can also be an underlying factor in how confident you are.
She looks at getting the reader too really look at their inner self and try and identify values you expect you should have or don’t have. There are also exercises here in chapter 1 and subsequently chapters which if completed as each chapter is read will help you better understand your own mind and yourself. For instances in chapter 5 it’s all about looking at the type of behaviour style you think you are.
Gael Lindenfield shares with us in another chapter that sometimes understanding that communication skills either by listening or responding are a vitality important aspect of a confident person. Being able to just listen without interrupting someone is a skill in, itself and can make you more attractive. Sometimes trying to reiterate a point while at the same time communicating a command is vitality important and Gael show the reader examples of how to achieve this using a mock conversation of a customer returning an item to a store.
After you have completed reading chapters 1 to 9 you will are advised on how to implement these techniques in chapter 10. The points she makes are that this book is a guide to help you improve over a period of time your confidence level. There are practical exercises throughout each chapter and are explained in more detail at the back of the book.
Each chapter exercise is relevant to helping you gain the knowledge for the future to help improve your confidence level for the rest of your life.